Last Updated: April 13, 2026
By accessing or using the Goodfriend Honey Co. website (goodfriendhoney.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.
We make every effort to accurately describe and display our products. However, because our honey and skincare products are handcrafted from natural ingredients, slight variations in color, texture, and consistency may occur between batches. These variations are a natural characteristic of our products and are not considered defects.
All product images are representative. Actual products may vary slightly in appearance.
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Product availability is limited, and certain items, particularly our raw honey, may sell out seasonally.
When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment is processed securely through Shopify at the time of purchase.
If we are unable to fulfill your order for any reason, we will notify you promptly and issue a full refund.
Goodfriend Honey Co. primarily serves the Sarasota and Manatee County region of Florida. Our raw honey products are available for local pickup and at farmers markets. Skincare products may be available for shipping within the United States.
Shipping times and costs are calculated at checkout. We are not responsible for delays caused by shipping carriers or weather-related disruptions.
Due to the natural and consumable nature of our products, we generally do not accept returns. However, if you receive a damaged or defective product, please contact us within 7 days of receipt, and we will work with you to resolve the issue.
Refunds, when approved, will be processed to the original payment method within 5 to 10 business days.
Our products contain natural ingredients including beeswax, honey, plant-based oils, butters, and essential oils. If you have known allergies to any of these ingredients, please review the full ingredient list on each product page before purchasing.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before using any new skincare product, especially if you have sensitive skin or existing skin conditions.
All content on this website, including text, images, logos, graphics, and design elements, is the property of Goodfriend Honey Co. and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.
When using our website, you agree not to:
To the fullest extent permitted by law, Goodfriend Honey Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.
These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Manatee County, Florida.
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes acceptance of the revised terms.
If you have questions about these Terms of Service, please contact us: