Privacy Policy

Last Updated: April 13, 2026

Introduction

Goodfriend Honey Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goodfriendhoney.com and make purchases from us.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Make a purchase through our Shopify-powered store
  • Contact us through our contact form
  • Subscribe to our newsletter or updates
  • Interact with us at farmers markets or events

This information may include your name, email address, mailing address, phone number, and payment information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through cookies and similar tracking technologies to help us improve your experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Respond to your inquiries and customer service requests
  • Send you updates about our products, market schedule, and events (with your consent)
  • Improve our website and product offerings
  • Comply with legal obligations

Third-Party Services

Our website uses third-party services that may collect information about you:

  • Shopify: Our e-commerce platform processes transactions and stores order data. Shopify's privacy policy governs their handling of your information.
  • Google Analytics: We may use analytics services to understand website traffic and usage patterns. This data is aggregated and anonymized.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. All payment transactions are processed through Shopify's secure, PCI-compliant payment infrastructure. We do not store credit card information on our servers.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: